1️⃣ Moving Protection & Contracts
❓ Is insurance included?
✅ Yes! All services include basic insurance. If any furniture, flooring, or walls are damaged during the move, we take full responsibility.
❓ Do you sign contracts before moving?
✅ Absolutely. Every service comes with a formal contract that clearly defines scope and responsibilities.
Peace of Mind Guarantee: Our comprehensive insurance coverage and formal contracts ensure your belongings and property are fully protected throughout the entire moving process.
2️⃣ Pricing Transparency
❓ Are there any hidden fees?
✅ No! All costs (labour, truck, call-out, extras) are fully transparent and quoted upfront. If extra fees apply, we notify you in advance.
- Labour costs clearly itemised
- Vehicle charges specified
- Call-out fees transparent
- Additional services priced fairly
"Transparency is at the heart of our service. You'll know exactly what you're paying for before we even start."
3️⃣ Our Services
❓ Do you offer shared truck service?
✅ Yes! Interstate moves support shared or private trucks. Shared is more cost-effective for small moves.
❓ Can you disassemble and reassemble furniture?
✅ Of course! Our movers are skilled with beds, wardrobes, desks, and more complex furniture pieces.
❓ Can I book labour only, without a truck?
✅ Yes! We provide labour-only moving, ideal for onsite moves or container loading and unloading.
Flexible Service Options
- Shared truck services for budget-conscious moves
- Professional furniture assembly and disassembly
- Labour-only options for specific needs
- Container loading and unloading services
4️⃣ Booking Process
01
❓ How early should I book?
✅ At least 3 days in advance. Weekends and evening slots (7–10 PM) are the busiest.
02
❓ Can you do urgent last-minute jobs?
✅ If trucks and movers are available, we'll do our best — but no guarantee. Early booking is always safer.
1
Contact Us
Reach out via WeChat or phone to discuss your moving needs
2
Get Quote
Receive transparent pricing with no hidden fees
3
Book Service
Secure your preferred date and time slot
4
Moving Day
Professional service with full insurance coverage
Pro Tip: Popular time slots fill up quickly, especially weekends and evening hours. Book early to secure your preferred moving time and avoid disappointment.